Work
Explore my latest projects
Showcase of selected projects I’ve worked on, presented through in-depth case studies.
Endorsement Platform
Overview
Optimized the car policy endorsement platform to improve usability, foster collaboration, and strengthen self-service.
Role
UX Lead for Lifecycle Domain (UX Research, UX/UI design)
Service Payment
Overview
Improve the user experience in the ‘service payment’ process from the App of Banco Azteca.
Role
UX Manager (UX Research, Interaction design)
Loyalty program
Overview
Created a loyalty program dashboard in the Banco Azteca app, helping users stay engaged by tracking and redeeming rewards.
Role
UX Manager (UX Research, Interaction design)
9M
Overview
Enhanced and digitalized the maternity leave request process for pregnant women at IMSS.
Role
User Experience Design and Research, User Interface Design
Contact
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